Privacy Statement

Hair Replacement Specialists are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and as defined for this purpose the data controller is: Hair Replacement Specialists, Maxwellís Corner, 1-3 Norton Road, Stockton-on-Tees, TS18 2BW, United Kingdom.

We will only collect information from you to process and manage your order; to allow us to provide you with an excellent service and to maintain and update our records. We will not communicate with you regarding additional products or services by e-mail, facsimile, telephone or other method unless you have given us your consent to do so and will not pass such details to another third party without your permission. We will never collect sensitive information about you without your consent.

The type of information that may be collected about you includes but is not exclusively restricted to your personal details such as name; address; phone number; e-mail address and/or order details and financial information relating to credit and debit card transactions via the website.

The information held by us about you will be accurate, current and relevant. You can check the information held about you by contacting us and if any of your data is found to be inaccurate, we shall promptly rectify this by deletion or correction as appropriate.

Please be aware that although the Internet is not a secure medium, we have put in place various security measures to protect any data or information we may hold about you and guarantee that such data or information shall be held securely in accordance with our internal security policy and the Laws of England. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

This does not affect your statutory rights as a consumer.

In the event that Hair Replacement Specialists is sold or integrated with another business, then information held about you may be disclosed to our advisers and/or any purchasers and their advisers.

If you have any further queries about privacy and your rights, please contact us at or alternatively; further information regarding the Data Protection Act is available from the Information Commissioner at:

"I have always had thin hair but since the birth of my son 5 years ago it has gradually got thinner and thinner. After spending a lot of money on expensive tablets that didnít work I saw an advert for Additional Length Hair Replacement Specialists. I rang straight away to arrange a consultation with Vicky. Vicky and her staff were very professional and I am delighted with my new hair piece it looks so natural. I didnít realise how much it had affected my confidence having thin hair but now I donít have to worry about people looking at me. I would like to say a big thank you to Vicky and her staff for making me feel good about myself again."
Sarah, Billingham, Oct 2009